Term and Conditions

1. User Responsibilities and Account Terms

1.1 Account Registration

When creating an account with Snow Board Store, you agree to:

• Provide accurate and complete registration information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

1.2 Age Requirements

You must be at least 18 years old to create an account and make purchases. For children’s products, purchases must be made by adults.

1.3 Prohibited Activities

As a user, you agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Submit false or misleading information

2. Products and Services Description

2.1 Product Information

We specialize in premium snowboarding equipment including:

• Avalanche Airbags and Safety Equipment
• Men’s and Kids’ Snowboard Clothing and Gear
• Backcountry Equipment and Daypacks
• Impact Protection and Helmets
• Specialized Snowboard Accessories

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Product Descriptions

We strive to provide accurate product descriptions and images. However, slight variations in color or appearance may occur due to monitor settings.

3. Orders and Payment Terms

3.1 Order Process

Order processing takes 1-2 business days. Your order is confirmed once you receive an order confirmation email.

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing and Currency

All prices are in British Pounds (£) and include VAT where applicable. We reserve the right to adjust prices due to market conditions or supplier changes.

3.4 Shipping

We ship worldwide, excluding some remote areas and parts of Asia. Shipping options include:

• Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: Available for orders over £50 via EMS (15-25 business days after dispatch)

4. Returns and Refunds

4.1 Return Policy

We accept returns within 15 days of delivery, provided:

• Items are unworn and unused
• Original tags are attached
• Items are in original packaging
• No signs of use, wear, or damage

4.2 Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned unless defective:

• Avalanche Airbags
• Impact Protection Gear (once removed from packaging)
• Men’s Balaclavas & Facemasks
• Men’s Base Layers & Thermals
• Custom or special order items

4.3 Refund Process

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.

4.4 Return Shipping

Return shipping costs are the customer’s responsibility, except when items are defective or we made an error.

5. Intellectual Property

5.1 Copyright

All content on snowboardsalestore.com, including text, graphics, logos, and images, is the property of Snow Board Store and protected by copyright laws.

5.2 Trademarks

Snow Board Store name, logo, and all related product names are trademarks of our company. You may not use these without our written permission.

5.3 License

We grant you a limited license to access and make personal use of our website. This license does not include any resale or commercial use.

6. Liability Limitations

6.1 Product Use

Snowboarding involves inherent risks. We are not liable for:

• Injuries resulting from product use
• Improper use of safety equipment
• Failure to follow manufacturer instructions
• Weather or mountain conditions affecting product performance

6.2 Website Availability

We strive to maintain website availability but are not liable for temporary unavailability due to technical issues beyond our control.

6.3 Maximum Liability

Our maximum liability to you for any claim shall not exceed the purchase price of the products in question.

7. Privacy and Data Protection

We respect your privacy and protect your personal information in accordance with applicable data protection laws. Please refer to our separate Privacy Policy for detailed information.

8. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Address: Snow Board Store, 47 Pound Lane, Canterbury, GB CT3J 3LS
• Response Time: 24-48 hours